Track Your Refunds In A Click!

Timely Updates and Complete Transparency - That's A Promise!

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How Our Refunds Work


Search your Order

Enter your order ID and discover
its status in a click.


Track Refund Progress

You can view your refund’s
exact status, easily!


Use your Refund ID

Once your refund is initiated, we issue you a Refund ID for any further communication with the Payment Gateway.


Write to us in the case of any query!

We are just a mail away to assist you so if you still have any queries write to us at


  • How much time does RailYatri take to initiate refund?
  • On confirmation of the cancellation, RailYatri initiates the refund within 24 Hours.

  • How much time does it take for the money to reflect in my bank account?
  • Once the refund is initiated from our end, it takes 2-3 working days in case of Private Bank or SBI and 5-7 working days in case of other Banks. However, refunds in our e-wallet - RY Wallet is instant.

  • What should I do if my money is not reflected in the given time lines?
  • Use the refund ID given by us to speak to your Bank/Payment Gateway and know the status of your refund easily.